Terms & Conditions

magazine.co.uk (magazine.co.uk, the ‘Website’, us, or we) is operated from the United Kingdom by Jellyfish Connect Ltd whose registered office is at Jellyfish House, 31 London Road, Reigate, Surrey, RH2 9SS, UK.

magazine.co.uk acts as a sales agent for the Publishers of the magazines, newspapers, products and services featured on the Website.

By using and/or submitting an order through magazine.co.uk you signify your understanding of the following Terms and Conditions and of the magazine.co.uk Privacy Policy. If you do not agree to these Terms and Conditions or to the Privacy Policy, please discontinue using magazine.co.uk immediately.

1. Submitting your order through magazine.co.uk
By submitting an order through magazine.co.uk you are making an offer to the Publisher to order or subscribe or buy the selected magazines, newspapers, products or services. Confirmation of receipt of your order will be done by magazine.co.uk by email within 24 hours of submission, but is not confirmation that your offer to subscribe or buy has been accepted by the Publisher. The Publisher, or its designated data processor (e.g subscription bureau), will subsequently contact you separately by email or by post to confirm or refuse your order, in most cases within 2 weeks of submitting your order on the Website. The Publisher may accept or reject your offer at its discretion. If you do not receive confirmation from either magazine.co.uk or from the Publisher please contact us through the Contact us form.

2. Your contract with the Publisher
No contractual obligations will arise until your offer to subscribe or buy is confirmed to you by the Publisher. Any contract that may arise is between you and the Publisher of the relevant magazine, newspaper, product or service and magazine.co.uk is not a party to that contract. magazine.co.uk does not itself publish or distribute the magazines, newspapers, products or services promoted on the Website.

3. Use of your data by magazine.co.uk
Any data magazine.co.uk may collect about you while using the Website shall be dealt with in accordance with its Privacy Policy. magazine.co.uk will securely supply your name, address and an indication of what payment option you have selected (plus your bank account details, if you selected to pay by Direct Debit) to the Publisher, or to their designated data processor, in order that the Publisher can process your order and set up any subscription (your email address will also be supplied with your order, with a clear indication as to whether you have given permission or not to the Publisher to send you marketing communications). By submitting an order through the Website you agree that your email address may be used by magazine.co.uk to send you service communications by email relating to your order and a market research survey related to your order experience. Unless you indicate otherwise when either first submitting your order through the Website or by actively unsubscribing through clicking relevant links included in emails, you may also be sent other occasional emails by Jellyfish Connect Ltd (owner of magazine.co.uk) about special offers, loyalty schemes, products and services offered through magazine.co.uk, Pocketmags and uOpen.com (which are all owned and run by Jellyfish Connect Ltd).

4. Use of your data by the Publisher
The Publisher of the magazine, newspaper, product or service you select to order will handle your data according to their own Privacy Policy. The Publisher, or their designated data processor, will use the data you provide when submitting your order through the Website to process and set up your order or subscription and for delivery. If you select to pay by Direct Debit, the Publisher shall also use your data for the set up and processing of Direct Debit payments. If you have provided consent to receive marketing correspondence from the Publisher of the magazine, newspaper, product or service you have purchased through the Website, your data will be shared with them and/or the data processor authorised to operate on their behalf for the specific purposes to which you consented. Once magazine.co.uk has passed your data to the Publisher, should you subsequently wish to opt out of Publisher email communications, you will need to unsubscribe from their emails directly. Contact details for Publishers can be found on the FAQs page.

5. Prices
Unless stated otherwise, prices quoted on the Website include delivery charges and taxes (where applicable). If there has been a mistake in the price offered on the Website, the Publisher may contact you to confirm whether or not you wish to subscribe or buy at the correct price. You should check that the price quoted by the Publisher in its confirmation of acceptance of your order is the price you were expecting to pay.

6. Payment by Direct Debit
At the same time as passing your order to the Publisher, magazine.co.uk will notify the Publisher of your choice of payment method. If you select to pay by Direct Debit, the Direct Debit mandate and contract will be between you and the relevant Publisher. magazine.co.uk will capture and encrypt your bank account details through the Website using the latest Secure Socket Layer (SSL) technology and then securely provide the Publisher, or their designated data processor, with details you supplied when submitting your order. Direct Debit payments and terms will then be set up and confirmed by the Publisher directly to you. magazine.co.uk is not party to any Direct Debit mandate or your contract with the Publisher.

7. Payment by Credit Card, Debit Card or PayPal
If you select to pay by credit card, debit card or from your nominated PayPal account, payment will be taken securely through the Website. Any credit or debit card information you provide is encrypted using the latest Secure Socket Layer (SSL) technology ensuring your credit or debit card details are safe and secure. The Website also meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organisations that process card payments prevent fraud. PayPal payments will be processed securely through PayPal according to the User Agreement you have with PayPal.

8. Delivery
After your order has been accepted and set up by the Publisher, the Publisher will deliver or arrange for delivery of your magazine, newspaper, product or service as soon as practicable and according to their own schedules. For printed magazines, it may take up to 8 weeks for the first issue in a subscription to be delivered. magazine.co.uk has no control over delivery or delivery dates, and has no access to any information relating to delivery. Any delivery problems or questions should be directed to the Publisher. Publisher contact details can be found on the FAQs page. If you have not been able to get a satisfactory response from the Publisher then please contact magazine.co.uk through our Contact us form and we will use reasonable efforts to make sure that your concerns are dealt with. If at any time during a subscription you wish to change the delivery address, please also contact the Publisher directly as magazine.co.uk can not make address changes to any active subscriptions.

9. Cancellations and refunds
If you wish to cancel within seven working days of submitting your order on the Website, please contact magazine.co.uk as soon as possible via our Contact us form. If your order has not yet been sent to the Publisher we will cancel it immediately. If you selected to pay by Direct Debit, no money will have been taken from your account. If you paid by credit or debit card we will refund the full amount back to the same card you used when submitting the order. If you paid by PayPal, we will refund the full amount back to your PayPal account. If more than a period of seven working days has passed since you placed your order, or if we have already passed on your order to the Publisher, you will need to contact the Publisher directly to arrange the order cancellation. Contact details of the Publisher can be found on your order confirmation email from magazine.co.uk or on the FAQs page. Each Publisher will have their own cancellation policy and refunds will be given at the Publisher’s own discretion.

10. Free gifts with purchase
From time to time a Publisher may offer a free gift with purchase of certain magazines, newspapers, products or services or for purchasing using only certain payment methods or selecting only certain offer types. All will be subject to stock availability and will be time limited. The Publisher reserves the right to also substitute any free gifts with a suitable alternative. Some free gifts will only be sent after any trial issues have been dispatched and your first Direct Debit payment has been collected by the Publisher. Delivery of any free gifts will be separate to the delivery of any magazines, newspapers, products and services. In some cases you may be required to enter a code into a third party website to obtain your gift. Where magazine.co.uk offers a free gift with purchase, separate and specific terms and conditions will be published on this Website.

11. Gift cards, gift vouchers and discount codes
Gift cards, gift vouchers and discount codes cannot be used to purchase Direct Debit subscriptions, other gift vouchers and additional gift cards. Gift cards, gift vouchers and discount codes cannot be exchanged for cash and are neither a credit, charge or cheque guarantee card. No change will be given but the balance can be used against further purchases. magazine.co.uk cannot be held liable for gift cards and gift vouchers, once activated which are subsequently lost, stolen, damaged or any credit amounts on the cards. This includes funds used without your knowledge. Gift cards and gift vouchers and unused portions of gift cards and gift vouchers expire 12 months after the date of activation. Discount codes cannot be used in conjunction with any other promotion and can only be used at the time of purchase and not retrospectively.

12. Publisher Content
As a sales agent for the magazines, newspapers, products and services supplied by the Publishers, magazine.co.uk has no editorial control over Publisher Content. Any opinions, advice, statements, services, offers or other information or content expressed or made available by the Publishers through the Website are those of the respective author(s) or Publisher(s) and not of magazine.co.uk. magazine.co.uk does not guarantee the accuracy, completeness or usefulness of any Content, nor will be liable for any loss or damage caused by your reliance on information obtained through them.

13. Information
Whilst every effort is taken to ensure that the information on the Website is accurate, information relating to the magazines, newspapers, products and services offered is provided by the Publishers. magazine.co.uk accepts no responsibility for the accuracy of the information, is not responsible for any errors or omissions in the information provided on the Website and may update or correct the information at any time. Any covers or product images used are purely for illustrative purposes only.

14. External links
The Website may contain links to other websites operated by third parties (‘Linked sites’). magazine.co.uk does not endorse any Linked site and is not responsible for the content of any Linked site or any link contained in a Linked site, or any changes or updates to such sites. Nothing contained in this Website is intended to be advice on any particular matter.

15. Endorsements
Reference to, or inclusion on this Website of, any third party's product or any Publisher’s magazine, newspaper, product or service does not constitute endorsement by magazine.co.uk of such third party or the quality or content of its product.

16. Intellectual property
All content included on the Website (including all text, graphics, logos, and images) is the exclusive property of Jellyfish Connect Ltd or its licensors and is protected by applicable legislation. Any commercial use, including the reproduction, modification, distribution, transmission, republication, display or performance, of any content on the Website is strictly prohibited without the consent of Jellyfish Connect Ltd.

17. Notification of changes to Terms and Conditions
From time to time, these Terms and Conditions may be changed to keep them up to date with either new or current products or services or appropriate legislation. Any access or use of magazine.co.uk subsequent to such an update will signify your assent to be bound by such changes.

18. English law
English law shall govern your use of this Website and your relations with magazine.co.uk.

19. International users and usage
magazine.co.uk is controlled, operated and administered by Jellyfish Connect Ltd from its offices within the United Kingdom. If you access magazine.co.uk from a location outside the United Kingdom, you are responsible for compliance with any appropriate local laws that may apply.

Please refer to our FAQs page.

magazine.co.uk c/o Jellyfish Connect Ltd, Jellyfish House, 31 London Road, Reigate, Surrey, RH2 9SS, United Kingdom

Terms and Conditions last updated: 17th May 2018



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