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Terms & Conditions
magazine.co.uk (magazine.co.uk, the ‘Website’, us, or we) is operated from the United Kingdom by Jellyfish Connect Ltd whose registered office is at Jellyfish House, 31 London Road, Reigate, Surrey, RH2 9SS, UK.
For magazines, newspapers, products or services offered for sale by Publishers:
magazine.co.uk acts as a sales agent for Publishers of the magazines, newspapers, products and services featured on the Website. Details of the Publishers magazine.co.uk acts for can be found on the FAQs page.
1a. Submitting your order through magazine.co.uk
By submitting an order through magazine.co.uk you are making an offer to the Publisher to order or subscribe or buy the selected magazines, newspapers, products or services. Confirmation of receipt of your order will be done by magazine.co.uk by email within 24 hours of purchase, but is not confirmation that your offer to subscribe or buy has been accepted by the Publisher. The Publisher, or its designated data processor (e.g subscription bureau), will subsequently contact you separately by email or by post to confirm or refuse your order, in most cases within 2 weeks of submitting your order on the Website. The Publisher may accept or reject your offer at its discretion. If you do not receive confirmation from either magazine.co.uk or from the Publisher please contact us through our Contact us form.
1b. Your contract with the Publisher
No contractual obligations will arise until your offer to subscribe or buy is confirmed to you by the Publisher. Any contract that may arise is between you and the Publisher of the relevant magazine, newspaper, product or service. magazine.co.uk is not a party to that contract. magazine.co.uk does not itself publish or distribute the magazines, newspapers, products or services promoted on the Website.
Only for products managed by magazine.co.uk directly:
magazine.co.uk sells and is responsible for distributing selected products featured on the Website including Single Issues, Gift Cards, Gift Vouchers and Greetings Cards. magazine.co.uk will be listed as the Distributor on the respective product listing.
1c. Your order with magazine.co.uk
By submitting an order through magazine.co.uk you are making an offer to order or buy the selected products. Confirmation of receipt of your order will be done by magazine.co.uk via email, within 24 hours of purchase. No contractual obligations will arise until your offer is confirmed to you by magazine.co.uk. If you do not receive confirmation of your order, please contact us through our Contact us form.
2. Use of your data by magazine.co.uk
3. Use of your data by Publishers
Unless stated otherwise, prices quoted on the Website include delivery charges and taxes (where applicable). If there has been a mistake in the price offered on the Website, magazine.co.uk or the Publisher may contact you to confirm whether or not you wish to subscribe or buy at the correct price. When you receive confirmation of acceptance of your order from the Publisher, you should check that the price quoted is the price you were expecting to pay.
5. Credit Card, Debit Card or PayPal payments
If you select to pay by credit card, debit card or from your nominated PayPal account, payment will be taken securely through the Website. Any credit or debit card information you provide is encrypted using the latest Secure Socket Layer (SSL) technology ensuring your credit or debit card details are safe and secure. The Website also meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organisations that process card payments prevent fraud. PayPal payments will be processed securely through PayPal according to the User Agreement you have with PayPal.
6. Direct Debit payments
If you select to pay by Direct Debit, the Direct Debit mandate and contract will be between you and the relevant Publisher. At the same time as passing your order to the Publisher, magazine.co.uk will notify the Publisher of your choice of payment method. magazine.co.uk will capture and encrypt your bank account details through the Website using the latest Secure Socket Layer (SSL) technology and then securely provide the Publisher, or their designated data processor, with the details you supplied when submitting your order. Direct Debit payments and terms will then be set up and confirmed by the Publisher directly to you. magazine.co.uk is not party to any Direct Debit mandate or your contract with the Publisher.
7. Delivery of Publisher products
After your order has been accepted and set up by the Publisher, the Publisher will deliver or arrange for delivery of your magazine, newspaper, product or service as soon as practicable and according to their own schedules. For printed magazine subscriptions, it may take up to 8 weeks for the first issue in a subscription to be delivered. magazine.co.uk has no control over delivery or delivery dates, and has no access to any information relating to delivery. Any delivery problems or questions should be directed to the Publisher. Publisher contact details can be found on the FAQs page. If you have not been able to get a satisfactory response from the Publisher then please contact magazine.co.uk through our Contact us form and we will use reasonable efforts to make sure that your concerns are dealt with. If at any time during a subscription you wish to change the delivery address, please also contact the Publisher directly as magazine.co.uk can not make address changes to any active subscriptions.
8. Delivery of Single Issues
All Single Issue orders placed before 2.30pm GMT will be dispatched on the same working day (a working day is classified as Monday to Friday, excluding bank holidays). Orders placed after 2.30pm will be dispatched on the next working day. All orders will be sent through Royal Mail 1st Class. Please refer to the Royal Mail website for delivery timescales. For any delivery questions, please contact magazine.co.uk through our Contact us form.
9. Cancellations and refunds
If you wish to cancel within seven working days of submitting your order on the Website, please contact magazine.co.uk as soon as possible via our Contact us form.
- If your order has not yet been sent to the Publisher we will cancel it immediately. If you selected to pay by Direct Debit, no money will have been taken from your account. If you paid by credit or debit card we will refund the full amount back to the same card you used when submitting the order. If you paid by PayPal, we will refund the full amount back to your PayPal account.
- If more than a period of seven working days has passed since you placed your order, or if we have already passed on your order to the Publisher, you will need to contact the Publisher directly to arrange the order cancellation. Contact details of the Publisher can be found on your order confirmation email from magazine.co.uk or on the FAQs page. Each Publisher will have their own cancellation policy and refunds will be given at the Publisher’s own discretion.
- For Single Issue orders, if your order has not yet been despatched we will cancel it immediately and will refund the full amount back to the same credit card, debit card or PayPal account you used when submitting your order. If your order has already been despatched, it will not be possible to cancel your order. Where there has been a specific issue with a damaged item or with non-delivery, refund requests may be considered and an administration fee may be applied in cases where they are approved.
- Should the unfortunate circumstance arise whereby the publisher of your print subscription cease trading and you require a refund (Part or Full), please contact the Publisher directly or those working on behalf of the company (Insolvency Practitioners) to submit a creditors claim. Jellyfish are no longer liable to refund subscriptions once the funds have been transferred to the publisher or fulfillment house.
10. Free gifts with purchase
From time to time, a Publisher may offer a free gift with purchase of certain magazines, newspapers, products or services or for purchasing using only certain payment methods or selecting only certain offer types. All gifts will be subject to stock availability, time-limited and restricted to one free gift per customer / household. In the event of multiple orders being placed including free gifts, only one gift will be sent and duplicate orders may also be cancelled. The Publisher reserves the right to also substitute any free gifts with a suitable alternative. Some free gifts will only be sent after any trial issues have been dispatched and your first Direct Debit payment has been collected by the Publisher. Delivery of any free gifts will be separate to the delivery of any magazines, newspapers, products and services. In some cases, you may be required to enter a code into a third party website to obtain your gift. Where magazine.co.uk offers a free gift with purchase, separate and specific terms and conditions will be published on this Website.
11. Gift Cards, Gift Vouchers and discount codes
Gift Cards, Gift Vouchers and discount codes cannot be used to purchase Direct Debit subscriptions, other Gift Vouchers and additional Gift Cards. Discount codes cannot be used against Single Issue purchases. Gift Cards, Gift Vouchers and discount codes cannot be exchanged for cash and are neither a credit, charge or cheque guarantee card. No change will be given but the balance can be used against further purchases. magazine.co.uk cannot be held liable for Gift Cards and Gift Vouchers, once activated which are subsequently lost, stolen, damaged or any credit amounts on the cards. This includes funds used without your knowledge. Gift Cards and Gift Vouchers and unused portions of Gift Cards and Gift Vouchers expire 12 months after the date of activation. Gift cards are activated from the date they are bought. Discount codes cannot be used in conjunction with any other promotion, and can only be used at the time of purchase and not retrospectively.
12. Product and Publisher Content
magazine.co.uk has no editorial control over the product or Publisher Content of the magazines, newspapers, products and services sold through the Website. Any opinions, advice, statements, services, offers or other information or content expressed or made available by the Publishers through the Website are those of the respective author(s) or Publisher(s) and not of magazine.co.uk. magazine.co.uk does not guarantee the accuracy, completeness or usefulness of any Publisher Content, nor will be liable for any loss or damage caused by your reliance on information obtained through them.
Whilst every effort is taken to ensure that the information on the Website is accurate, information relating to the magazines, newspapers, products and services offered is provided by the Publishers. magazine.co.uk accepts no responsibility for the accuracy of the information, is not responsible for any errors or omissions in the information provided on the Website and may update or correct the information at any time. Any covers or product images used are purely for illustrative purposes only.
14. External links
The Website may contain links to other websites operated by third parties (‘Linked sites’). magazine.co.uk does not endorse any Linked site and is not responsible for the content of any Linked site or any link contained in a Linked site, or any changes or updates to such sites. Nothing contained in this Website is intended to be advice on any particular matter.
Reference to, or inclusion on this Website of, any third party's product or any Publisher’s magazine, newspaper, product or service does not constitute endorsement by magazine.co.uk of such third party or the quality or content of its product.
16. Intellectual property
All content included on the Website (including all text, graphics, logos, and images) is the exclusive property of Jellyfish Connect Ltd or its licensors and is protected by applicable legislation. Any commercial use, including the reproduction, modification, distribution, transmission, republication, display or performance, of any content on the Website is strictly prohibited without the consent of Jellyfish Connect Ltd.
17. Notification of changes to Terms and Conditions
From time to time, these Terms and Conditions may be changed to keep them up-to-date with either new or current products or services, or appropriate legislation. Any access or use of magazine.co.uk subsequent to such an update will signify your assent to be bound by such changes.
18. English law
The laws of England and Wales shall govern your use of this Website and your relations with magazine.co.uk.
19. International users and usage
magazine.co.uk is controlled, operated and administered by Jellyfish Connect Ltd from its offices within the United Kingdom. If you access magazine.co.uk from a location outside the United Kingdom, you are responsible for compliance with any appropriate local laws that may apply.
20. Feedback and reviews
Should you provide comments, feedback, suggestions or reviews to magazine.co.uk regarding its website, application, service or publications, by any means, all such communication will be treated as non-confidential and non-proprietary. You hereby assign all right, title and interest in, and magazine.co.uk is free to use, any such communications, without any attribution or compensation to you, for any purpose whatsoever.
Please refer to our FAQs page.
magazine.co.uk c/o Jellyfish Connect Ltd, Jellyfish House, 31 London Road, Reigate, Surrey, RH2 9SS, United Kingdom
Terms and Conditions last updated: 11th February 2019
TERMS & CONDITIONS - PROMOTIONS: